Frequently Asked Questions
1. What products does PJ O'Rourke offer?
PJ O'Rourke offers a diverse and artistic array of products to cater to your fashion needs. Our offerings include patches, heat transfers, silk screens, and prints. These designs can be applied to a variety of clothing items, such as crewnecks, long sleeve shirts, T-shirts, hoodies, hats, beanies, jackets, coats and high-quality paper. You can infuse your daily life with unique artistry through our collection.
2. Can I request custom pieces?
Absolutely! We believe in the power of personal expression. You can collaborate with PJ O'Rourke to bring your creative vision to life. Whether you have a specific design in mind, want a personalized touch, or aspire to turn your imagination into wearable art, contact us to create a one-of-a-kind piece.
3. What is the process for ordering a custom piece?
Ordering a custom piece is an exciting journey that involves collaborating with PJ O'Rourke to bring your unique design idea to life. Reach out to us to discuss your vision and initiate the design process that reflects your personal style.
4. How can I contact PJ O'Rourke for collaborations or inquiries?
Whether you're interested in creative collaborations, have specific questions, or just want to reach out, you can connect with us at pj@pjorourkeii.com. PJ O'Rourke is eager to explore creative opportunities and engage with our audience.
5. What are Artist's Choice pieces?
Artist's Choice pieces are a distinctive offering from PJ O'Rourke. In this process, you select a design you resonate with, and PJ uses his artistic expertise to craft a unique fashion piece inspired by your choice. Unlike custom pieces, this is not a collaborative process but a chance to experience PJ's artistic interpretation on the design you select.
6. How do I place an order?
Placing an order is a straightforward process. Browse our website to explore the available products, choose the one that speaks to you, and add it to your cart. Proceed through the checkout, and we'll ensure your order is processed and on its way to you.
7. What payment methods do you accept?
We aim to provide a seamless and convenient shopping experience, so we accept a variety of payment methods, including major credit and debit cards such as Visa, MasterCard, American Express, and Discover. In addition, we offer the flexibility to use popular mobile wallets, like Google Pay, Apple Pay, and Samsung Pay, ensuring a hassle-free checkout process for our customers. To further enhance your shopping experience, we've also integrated Buy Now, Pay Later (BNPL) options, allowing you to choose from well-known BNPL services that offer convenience and flexibility in managing your payments. These payment methods are widely accepted and compliant with industry standards, making your shopping experience both secure and efficient, all within the Shopify.com platform.
8. What is the cost of shipping, and is it subject to change?
Shipping costs can vary depending on your location and the chosen shipping method. At checkout you’ll find the most current shipping rates and any potential updates or changes.
9.Do you ship internationally?
Yes, we're proud to share our artistic creations with a global audience. We offer international shipping, so no matter where you are in the world, you can enjoy PJ O'Rourke's unique designs.
10. What is the estimated shipping time?
We understand the excitement of receiving your order, and we want to ensure you have a clear picture of what to expect. Our products are typically handmade to order, which adds a personal touch but may take a bit longer than mass-produced items. In general, domestic orders within the United States are typically made and shipped within 3-9 business days. For international orders, please allow 7-21 business days for delivery. Please keep in mind that these are approximate estimates, and we appreciate your patience as we craft and ship your unique piece with care and dedication. Shipping times may be influenced by factors beyond our control, such as customs procedures, local postal services, holidays and weather conditions.
11. Can I track the status of my order?
Yes, we provide order tracking for your convenience. Once your order is shipped, you'll receive a tracking number that allows you to monitor its progress and anticipate its arrival.
12. What is the return policy?
We take great pride in handcrafting each of our unique fashion pieces with care and attention to detail. As these items are not mass-produced and are typically made to order, we want to clarify that all sales are final. Each piece is meticulously created by our dedicated team, from the stitching to the handcrafted heat transfers, ensuring the highest quality and artistic value.
Before placing an order, we strongly recommend checking the dimensions and sizes of each product to ensure it meets your preferences. We want your purchase to be a perfect fit for your needs.
13. Are there size charts available for your clothing items?
Yes, to ensure a perfect fit, we provide size charts associated with each product. These charts offer accurate measurements to help you select the right size for your clothing item.
14. Can I return or exchange a product if it doesn't fit or meet my expectations?
Before placing an order, we strongly recommend checking the dimensions and sizes of each product to ensure it meets your preferences. We want your purchase to be a perfect fit for your needs.
While we do not offer returns or exchanges for general reasons, we understand that rare issues can arise. In the unlikely event that you encounter a problem with your product, please notify us within 14 days of receiving your order. We value your satisfaction, and our team will be ready to discuss the issue further and explore potential solutions. Our commitment is to provide you with a positive experience with our handcrafted fashion items, and we appreciate your understanding of our unique process.
15. Do you offer wholesale pricing for retailers?
Yes, we extend wholesale pricing to retailers interested in featuring PJ O'Rourke's distinctive designs in their stores. Feel free to reach out to us via email at pj@pjorourkeii.com to discuss wholesale opportunities.
16. How are your products made, and what materials are used?
Our products are crafted using high-quality materials. The specific manufacturing process and materials can vary by product, but our commitment to delivering top-notch quality is consistent across all our items.
17. Are your products eco-friendly and sustainable?
PJ O'Rourke is committed to sustainable practices. We work diligently to reduce our environmental impact wherever possible. You can enjoy our products with a conscience.
18. Can I purchase digital versions of PJ's art for personal use?
Presently, we do not offer digital versions of PJ's art for personal use. Our focus is on delivering physical, tangible art, allowing you to wear and display PJ's creations in unique and fashionable ways.
19. How do I care for and maintain the quality of my PJ O'Rourke fashion items?
Proper care and maintenance are essential to preserving the quality of your fashion pieces. Care instructions may vary based on the product and materials used. We recommend reviewing the care label provided with your item for specific guidelines. In general, gentle machine washing, cold water, and air drying are recommended practices.
20. Do you offer gift cards or gift certificates?
Currently, we do not offer gift cards or gift certificates. However, you can purchase our products and share them as unique and thoughtful gifts with your loved ones, allowing them to enjoy PJ O'Rourke's artistic fashion.
We trust that these expanded FAQs have provided you with a comprehensive understanding of PJ O'Rourke's fashion offerings and processes. If you have any further questions or need assistance with anything else, please do not hesitate to reach out to us. We're here to ensure your experience with PJ O'Rourke's artistic fashion is as smooth and enjoyable as possible.